We take orders via email rather than using a “Buy It Now” online shop — and there’s a good reason!
💡 By keeping things simple, we keep our own costs low – which means you get high-quality personalised mugs at lower prices.

Here’s how to place your order:

1️⃣ Contact Us to Place Your Order
Email us at aMUGZin@gmail.com with the following details:
✔️ Your chosen design
✔️ Colour preferences (if any)
✔️ Any names or custom text
✔️ Photos, if you’d like them added
✔️ Delivery or collection preference

2️⃣ Choose Your Design
Pick from our available designs or request a completely custom one.

3️⃣ Personalise It
Add names, special messages, or change colours (optional – if nothing is mentioned, we’ll use the default).

4️⃣ Send a Photo (Optional)
Want a photo mug? Send a high-resolution image for the best quality print.

5️⃣ Delivery or Collection
📍 Collection – From Prospect Road, Scarborough (YO12) – available for a limited time at £5
🚚 Delivery – Across the UK (please provide your full address)

🚚 Delivery & Collection

📦 Estimated Delivery Time: 3-5 business days.
⏳ Possible Delays? We’ll notify you if there are any.
📍 Collection Available: YO12, Prospect Road, Scarborough.

📸 Customization Guidelines

🖼 Photo Quality: Please send high-resolution images to ensure a sharp print.
🎨 Customization Options: We can change colours and text if requested. If no changes are mentioned, we’ll use default colours.

🔙 Refund & Return Policy

🚫 No returns on personalized mugs unless there’s an issue.
💡 If damaged or incorrect, send a photo, and we’ll resolve the issue.

🎁 Discounts & Bulk Orders

Looking to order in bulk? Contact us for special discounts!

⭐ Customer Reviews & Feedback

Buy with confidence! Check out our customer reviews:
📌 Facebook Reviews: www.facebook.com/amugzin/reviews
📌 eBay Reviews: www.ebay.co.uk/usr/amugzinuk
📌 Google Reviews: https://sites.google.com/view/amugzin/home-page

📱 Follow Us for Updates & New Designs

🔵 Facebook: www.facebook.com/amugzin
🌍 Website: www.amugzin.com

📦 Order Confirmation & Tracking

✅ We’ll confirm via message when your mug is dispatched.

📦 Secure Packaging Information

Each mug is carefully packaged to prevent damage:
✔ Mug inside a sturdy mug box
✔ Bubble wrap inside & outside for extra protection
✔ Fragile tape to alert the delivery person

💯 Satisfaction Guarantee

Not happy with your mug? Contact us, and we’ll make it right!

📧 Order Payment Process

Once we receive your email order, we’ll send a PayPal invoice within 24 hours with the details you provided.

❗ If you do not have PayPal, we can offer an alternate payment method. Just let us know! 

📩 Have questions? Get in touch at aMUGZin@gmail.com